Refunds can be made on ads purchases with future dates of execution hence refund request has to be made prior to the start date indicated when making ads order.
Ads remaining a few days ahead to end will be paused or cancelled when refund order are placed on it, and whatever is left of the balance of the ads budget will be refunded, subject to our service fee subtraction.
All refund requests on already designed ads, running or with less than 3 days start date ahead are subject to our service fee subtraction, therefore, such refunds will be less the 30% of our service fee.
Ads refunds requests on ads orders placed within 24hrs will be refunded 100% with the condition its start date is over 3 days ahead.
Registration fees are not refundable.